Don't lose your Medicaid benefits!

You haven’t had to renew your Medicaid benefits since the start of the COVID-19 pandemic. Starting this spring, the State of Illinois will begin the annual process of sending redetermination forms to all Medicaid members.

What is Redetermination?

Redetermination, or renewal, is the annual process when the State of Illinois confirms if you are eligible to receive Medicaid services. If you also receive SNAP benefits, you have to renew every six months.

What to Expect

During your redetermination period, you will need to complete and return your paperwork to confirm you are eligible for Medicaid or SNAP benefits. The State of Illinois will send you a redetermination letter with information and instructions about 30 days before your health coverage expires. Your renewal letter will look like this:

The State of Illinois will send redetermination paperwork to Medicaid members starting in late April of 2023. All members will go through redetermination at some point during the year! All Medicaid members have different redetermination dates but will need to complete their redetermination once every year. Members that have SNAP benefits will have to complete their redetermination every six (6) months.

Medicaid members, you will either receive
renewal Form A or Form B.

If you receive Form A,
no action needs to be taken. You will automatically be re-enrolled in your health plan.
If you receive Form B,
you must fill out and submit the form to keep your Medicaid coverage.

Have you moved in the last couple years?

Make sure you update your address with the Illinois Department of Healthcare & Family Services (HFS).

Follow these steps to make sure you’re ready to renew your Medicaid coverage:

  1. Make sure the State of Illinois has your current mailing address. Call the HFS hotline at 800-943-6164 or use this web form to update your address.
  2. Create an account or visit your existing account on ABE’s Manage My Case. You can find your redetermination date and complete your redetermination on this website, too.

Complete your redetermination one of four ways:

  • Click “Manage My Case” at

  • Call the DHS Call Center at 800-843-6154/866-324-5553 (TTY)

  • Mail the completed form using the return envelope to:

    Central Scanning Office P.O. Box 19138 Springfield, IL 62763 Or Fax: 844-736-3563

  • Drop off your completed paperwork at a DHS Family Community Resource Center

Questions about redetermination or keeping your Medicaid coverage?

Call the Cook County Health Application Assistance Call Center
312-864-8200, option 1, 855-444-1661, 711 (TDD/TTY)
Call the Illinois Department of Human Services: 800-843-6154

Beware of Scams!
Illinois will never ask you for money to renew or apply for Medicaid.
Report scams to the fraud report website or the Medicaid fraud hotline at 1-844-453-7283/1-844-ILFRAUD