ATTENTION: PLEASE READ CAREFULLY
Cook County Health continues to take steps to ensure the health and safety of our patients and staff and is working closely with local and state agencies, the U.S. Centers for Disease Control and Prevention, and our own Cook County Department of Public Health.
It is safe to come to our Cook County Health locations. It is important that you prioritize your health by staying on top of your regular visits and checkups.
Update on Elective Surgeries and Telehealth Visits
Effective November 16, all elective procedures requiring an inpatient stay have been postponed. Outpatient clinics, including specialty clinics, will be open for urgent care and clinically necessary in-person visits. All other visits will move to telehealth.
Since March, all patients and staff are required to wear a mask when they enter Cook County Health hospitals and clinics. Bandanas, masks with valves or gaiters are not allowed. Cook County Health distributes masks upon entry.
Your mask should cover your nose and your mouth and rest under your chin. It should not be hanging around your neck or arm or under your nose. Avoid touching the mask while using it. To remove the mask, remove it from behind the ears and do not touch the front of the mask.
To protect our patients and staff, visitors are not permitted at Cook County Health locations, except in cases that have been pre-approved by a Cook County Health manager including:
Critically ill and end-of-life care patients. Some patients may have a limited number of visitors as determined by hospital administration and must remain in the room during the visit.
Elective and same day surgical patients – caregiver or escort allowed due to the administration of anesthesia to a patient.
Outpatient procedure patients.
Pediatric patients accompanied by a parent or legal guardian.
Labor and delivery patients may have a spouse or significant other with them.
Clinics patients – caregiver or escort allowed if patient needs assistance.
Patients who require discharge/educational conferences.
We ask individuals who are not sick and do not have an appointment to stay home. All patients and approved visitors must wear a mask at all times.
Accessing Cook County Health Locations
John H. Stroger, Jr. Hospital Open Entrances:
- Main Campus Parking Garage
- Emergency Department
- Stroger Entrance 2 (main entrance off Harrison Street)
- Professional Building at Polk Street
Provident Hospital Open Entrances:
- Main Entrance
- Emergency Department
Main garage (entrance located off of Forrestville Avenue) is available for parking.
All COVID-19 testing at Cook County Health requires a doctor’s order.
Patients who are scheduled for an elective or same-day surgical procedure must have a COVID-19 test completed 72 hours ahead of time; otherwise, your procedure will be cancelled.
All women who are in labor also will be tested.
For your convenience, Cook County Health has COVID-19 testing tents outside of both Stroger Hospital at 1969 W. Ogden Avenue and Provident Hospital at 500 E. 51st Street. Please be sure to bring your doctor’s order with you.
Hours of Operations:
Monday – Friday, 7:30 a.m. to 3:30 p.m.
Saturday, 7:30 – 11:30 a.m.
Monday – Friday, 8:30 a.m. to 4:00 p.m.
While we will continue to offer telehealth services to patients who do not require an in-person visit, our clinics are fully operational and have been outfitted with your health and safety in mind. If you have questions, please contact your provider.
Clinic seating areas have been rearranged or signed to maintain social distancing. Please follow all instructions with regards to seating.
We have also installed plexiglass dividers at the registration areas to ensure the safety of our patients and staff.
What to Do if You Feel Sick
If you have a fever, cough, shortness of breath, or you have lost your sense of smell or feel like you have the flu, then call your provider or the hospital for directions on where to go to be screened and tested.
How to Best Protect Yourself Against Infection
Wear a mask outside of your home.
Wash your hands frequently
Maintain social distancing. We recommend at least 6 feet between yourself and anyone who is coughing or sneezing.
Avoid touching your eyes, nose and mouth to prevent any type of virus from entering your body.
Practice respiratory hygiene. Cover your mouth and nose with a bent elbow or tissue when you cough or sneeze; dispose of the used tissue immediately.
Seek medical care if you have a fever, cough and difficulty breathing.
Stay home if you are feeling sick.
Get your flu shot.
For additional information and the latest recommendations on how to protect yourself and your family, visit the CDC, Chicago Department of Public Health and Cook County Department of Public Health websites.