IMPORTANT – Visitor Restrictions at Cook County Health

Effective March 16, 2020

To protect our patients and staff, Cook County Health has restricted visitor access at the hospitals and will no longer be allowing visitors.

  1. There will be certain exceptions that will be made on a case-by-case basis. For instance, if the case is a trauma or critically ill patient.
  2. For the safety of our patients and frontline health care workers, we ask individuals who are not sick and do not need to see a doctor to please stay home.
  3. All patients and approved visitors who come to any of the Cook County Health locations will be provided a mask and screened as they enter.
Accessing Cook County Health Locations

Stroger Hospital Open Entrances:

  1. Main Campus Parking Garage
  2. Emergency Department Entrance 1
  3. Stroger Entrance 2
  4. The Professional Building main Polk Street entrance will serve as the entry into the building.

*Valet Service at Stroger Hospital and the Professional Building will be suspended until further notice. The self-pay parking lot on the north side of Stroger Hospital will be open.

Provident Hospital Open Entrances:
The main entrance and emergency department entrances will be open.

Information about Your Scheduled Appointments

Changes to Hours of Operation for All Health Centers 

Effective March 23, 2020

The hours of operation for all health centers have changed indefinitely. Health centers will now be open Monday – Friday from 8:00 AM to 4:00 PM. The Ruth M. Rothstein Core Center will be open Monday – Friday from 8:30 AM – 4:30 PM.

How to Refill Your Prescription

About Coronavirus (COVID-19)

The Centers for Disease Control and Prevention (CDC) along with local health agencies are responding to a respiratory disease caused by a novel (new) coronavirus (COVID-19), which was first detected in China and is now being diagnosed in cases around the world.

The disease appears to be transmitted person-to-person, with illnesses ranging from mild to severe. Person-to-person spread means being in close contact with an infected person or through respiratory droplets produced when an infected person coughs or sneezes.

Older people, especially those with a history of underlying health conditions such as heart disease or diabetes, seem to be at the greatest risk.

Confirmed and suspected cases of COVID-19 are being reported in Illinois and locally in Cook County. Follow the Illinois Department of Public Health and Cook County Department of Public Health for information about cases.

Cook County Health is working closely with local and state agencies, as well as the CDC, to ensure the health and safety of its patients, staff and all Cook County residents.

What to Do if You Feel Sick

If you have traveled to China, Iran, most of Europe, the United Kingdom, Ireland, South Korea or on a cruise ship, have been in contact with someone who has traveled in the last 14 days, think you have COVID-19, or have been exposed to someone with COVID-19, please call your health care provider to arrange proper assessment.

We would like to remind patients who have symptoms such as fever, cough and difficulty breathing to call your provider or the hospital for directions on where to go to be screened and tested.
Do not go to the doctor’s office or the emergency room without calling ahead. People who do not have a doctor should call their state or local health department to discuss symptoms and get instructions on where to go to be screened and tested.

How to Best Protect Yourself Against Infection

• Get your flu shot.
• Wash your hands frequently.
• Maintain social distancing. We recommend at least three feet between yourself and anyone who is coughing or sneezing.
• Avoid touching your eyes, nose and mouth to prevent any type of virus from entering your body.
• Practice respiratory hygiene. Cover your mouth and nose with a bent elbow or tissue when you cough or sneeze; dispose of the used tissue immediately.
• If you have fever, cough and difficulty breathing, seek medical care.
• Stay home if you are feeling sick.

    For additional information, visit the CDC website.

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