Patient Rights & Responsibilities

...by law. To request a copy of your medical records from our facilities and request a change be made to your record, as allowable by law. To request information about how your medical information has been shared or disclosed, as allowable by law. To review a line by line copy of your medical bill and have it explained. You have...

Cermak Resource

...in Medicaid during intake. If you did, watch your mail for your Medicaid card. For more information about State of Illinois benefits, including Medicaid or SNAP food benefits please visit https://abe.illinois.gov/abe/access/ or call 1-800-843-6154. If you have health coverage through CountyCare, a Medicaid managed care health plan, you have access to many free resources to help you get and stay...

Pediatrics

...the program. Residents also participate in scholarly activities, as well as a quality improvement project. The Department of Pediatrics has an academic and clinical affiliation with Rush University Medical Center. Medical students from Rush University Medical Center rotate in our department for their core Pediatrics rotation, giving our residents ample opportunity to teach. In addition to General Academic Pediatrics, the...

Nursing

...Health. EXTERNAL APPLICANT INTERNAL APPLICANT Did you have great nursing care at Cook County Health? Nominate your nurse for a DAISY Award! In Cook County Health’s online application system, you must create a Candidate Profile to begin the application process. All applications must be submitted online. More FAQs about the employment process at Cook County Health can be found here....

Anesthesiology and Pain Management

...& Medical Associations Society for Education in Anesthesia American Society of Anesthesiologists American Medical Association Free literature (books, journals, abstracts and texts) books.google.com Online Literature Research www.pubmed.com Google Scholar Blogspot by Josephine Tan at UCSF Free tutorials for PubMed Anesthesiology Online Study Material For procedures, diagnoses, physiology, treatments Anesthetic pharmacology Question of the day and peer-reviewed, referenced answers In-Training Exams...

ALL ARE WELCOME HERE

...Temporal Juvenil, y CountyCare, un plan de salud de cuidado médico administrado por Medicaid. CountyCare, a Medicaid managed care health plan. Welcome to Cook County Health! We are pleased to provide you with a health screening and any follow up health services you need while you are in Chicago. We know this is a difficult time for your and your family and we...

Collaborative Research Unit

...EJC. Is primary prevention of Clostridium difficile infection possible with specific probiotics? Int J Infect Dis, published online Int J Infect Dis, 2012, 16:786-792. Kim S, Trick WE. A cohort study investigating compliance with guidelines for platelet monitoring during heparin thromboprophylaxis. Hosp Practice, 2012, 40:88-95. Klevens J, Kee R, Trick W, Garcia D, Angulo FR, Jones R, Sadowski LS. Effect...

Human Resources

...9th EPO Semi-Annual Report 10th EPO Semi-Annual Report 11th EPO Semi-Annual Report 12th EPO Semi-Annual Report 13th EPO Semi-Annual Report 14th EPO Semi-Annual Report 15th EPO Semi-Annual Report 16th EPO Semi-Annual Report 17th EPO Semi-Annual Report 18th EPO Semi-Annual Report These reports are issued every March 15th and September 15th. March 2018 March 2017 March 2016 March 2015 September 2018...

Cook County Health Bridge Clinic

...8AM—2PM Lab Hours: Monday-Thursday: 8:30AM–5:15PM Friday: 8:30AM–12:30PM * Hours are 8:30AM -12:30PM the day before a holiday Pharmacy Hours Mon, Wed, Thurs: 8AM–6:30PM Tuesday: 8AM–7PM Friday: 8AM–5PM Every 3rd Saturday: 8AM–4PM Other Resources Suicide and Crisis Lifeline: 988 Emergency shelter and other social services in Chicago: 311 Domestic violence hotline: 877-863-6338 Illinois Helpline (for state-wide addiction and behavioral health resources):...

Contribute

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Andrew G. Birkhead, MD, FAAFP, FASAM

Andrew Birkhead serves as an attending physician in the Department of Family & Community Medicine and holds the position of Medical Director at the Bridge Clinic.

Dr. Birkhead completed his residency in family medicine as Chief Resident at UIC, following his medical school graduation from Tulane University School of Medicine in New Orleans, LA. Certified in Family Medicine. Dr. Birkhead also holds fellowship distinctions in both Family and Addiction Medicine.

Based primarily at Cook County Health Englewood Health Center, Dr. Birkhead operates an outpatient primary care practice. Additionally, Dr. Birkhead provides inpatient medical care and obstetrics services at John H. Stroger, Jr. Hospital of Cook County.

Monica Puente, LSW CADC

Recovery Coach Coordinator, Monica Puente is a seasoned bilingual and bicultural social worker with over a decade of experience specializing in HIV and substance use disorders (SUD). With a rich background in providing support to diverse communities, Puente has demonstrated a keen understanding of the intersecting challenges faced by individuals navigating these complex health issues.

Having worked at Cook County Jail in the OTP clinic, Puente has firsthand experience addressing the unique needs of incarcerated individuals grappling with SUD. This experience has underscored Puente’s commitment to delivering compassionate and culturally competent care within challenging environments.

Puente is deeply committed to advocating for equitable access to immediate treatment for vulnerable populations. Puente recognizes the urgency of addressing these issues and remains steadfast in her mission to empower individuals to lead healthier lives.

Diane Rosales, CADC

Recovery Coach, Diane Rosales, a Certified Alcohol and Drug Counselor, embarked on her journey in the field of substance abuse in 1968. However, Rosales’ exposure to substance use and alcoholism began much earlier in life. 

As a former substance user, Rosales’ breakthrough in treatment led her to achieve sustained sobriety. From there, she pursued education relentlessly, earning a GED and eventually a master’s degree.

Rosales champions accessible and low-barrier treatment for patients, acknowledging its potential to save lives. Rosales has committed her career to making a positive impact on individuals’ lives and advocating for alternative paths to living.

Frances Norlock, DO MPH FACP

Dr. Frances Norlock earned her Bachelor of Science in Sociology from the University of Illinois at Chicago, followed by a Master’s degree in Epidemiology from the University of Michigan and a Doctorate in Osteopathic Medicine from the Chicago College of Osteopathic Medicine. Her residency training in internal medicine was completed at Rush University, after which she joined John H. Stroger, Jr. Hospital of Cook County in 1998.

As a primary care internist, Dr. Norlock provides care to patients at Cook County Health’s Austin Health Center and offers specialized services for individuals with substance use disorders at the General Medicine Clinic at the John H. Stroger, Jr. Hospital campus.

For over a decade, Dr. Norlock facilitated educational initiatives for residents and faculty, supported by the Health Resources and Services Administration’s Primary Care Training and Enhancement grant. This included training faculty and staff to obtain licenses for prescribing medications to treat opioid use disorder.

Since 2008, Dr. Norlock has served as the Section Head of Medical Education for the Division of General Internal Medicine and Primary Care. Currently, she supervises the Addiction Medicine resident rotation, guiding internal medicine residents in evaluating and managing substance use disorders in their patients. Additionally, she co-authored and co-edited the book “Breast Health and Common Breast Problems: A Practical Approach” as part of the American College of Physicians Women’s Health book series. Dr. Norlock’s contributions extend to publications in esteemed journals such as the New England Journal of Medicine and the Journal of the American Medical Association.

Alexandra Albanese, MD FAAFP

Dr. Albanese serves as an attending physician in the Department of Family & Community Medicine and holds the role of Associate Program Director at the Cook County Family Medicine Residency Program. Dr. Albanese attended Northwestern University Feinberg School of Medicine for her medical education and completed her residency training at the University of Illinois Chicago.

Beyond addiction medicine, Dr. Albanese’s clinical interests encompass women’s health and chronic disease management.

Michael Nelson, MD

Dr. Michael Nelson, is a versatile medical professional specializing in emergency medicine, medical toxicology, and addiction medicine at John H. Stroger Jr., Hospital of Cook County. Dr. Nelson earned his medical degree from the Chicago Medical School at Rosalind Franklin University and completed his emergency medicine residency at Cook County Emergency Medicine Residency. Dr. Nelson furthered his expertise with a fellowship in medical toxicology at the Toxikon Consortium/Cook County Hospital/University of Illinois at Chicago Medical Center.

Dr. Nelson is actively involved in professional endeavors related to emerging drugs of abuse, substance use disorders, and the utilization of athletic performance-enhancing substances. Holding influential positions as the Chair of the Prescribing Practices Committee for the Illinois Opioid Advisory Council and as a member of the HOPE Taskforce for DuPage County and serves as a consultant for the Illinois Poison Control Center.

Janet Towns

Janet Towns serves as a community health worker, actively engaging with and assisting the community by facilitating access to resources, providing referrals, and offering support for Substance Use Disorder (SUD) and Medication-Assisted Treatment (MAT), drawing from her own lived experiences.