Cermak Health Services
Discharge Resources

At Cook County Health, we care about your health. It is a privilege to provide you care and we want to support you in staying healthy. Please read the information below about how to continue your medical care with Cook County Health.

Your Health Is Our Priority

You may have upcoming appointments at Stroger Hospital, or another Cook County Health location.

To check any upcoming appointments or to schedule an appointment please call 312-864-0200.

When you are released, a 30-day supply of your prescription medications is sent to be filled at
Stroger Hospital Pharmacy, 1969 W. Ogden Avenue, Room 1130 (1st floor), Chicago, IL 60612.

To check on the status of a prescription,
please call 312-864-1608.

For information about requesting a copy of your medical records, please call 312-864-6152 or visit https://cookcountyhealth.org/patients-visitors/request-medical-records/

To sign up for the Cook County Health Patient Portal visit https://cchhs.iqhealth.com/self-enroll/

Drug & Alcohol Use Care

If you were receiving Methadone / Suboxone / Vivitrol for drug or alcohol use treatment, or would like to start, we want to help with your care plan. To contact your care coordinator, call 773-674-0634.

Need help fast?

Walk-into the Cook County Health Bridge Clinic at the CORE Center, 2020 W Harrison Street, Chicago, IL 60612, Monday through Friday 8:00am-2:00pm, or call 312-864-4628 to start your recovery journey.

Please remember to keep your Narcan with you and teach others how to use it.

Mental Health Care

Everyone struggles with their mental health sometimes. It is important to get care for your mental health, just like you do for your physical health.

Sexually Transmitted Diseases

You may have enrolled in Medicaid during intake. If you did, watch your mail for your Medicaid card. For more information about State of Illinois benefits, including Medicaid or SNAP food benefits please visit https://abe.illinois.gov/abe/access/ or call 1-800-843-6154.

If you have health coverage through CountyCare, a Medicaid managed care health plan, you have access to many free resources to help you get and stay healthy.

Free Doctor’s Visits and Prescriptions: CountyCare is a no-cost Medicaid health plan that provides members with access to 6,600 primary care providers, 26,000 specialists, 150 urgent care sites, and 70 hospitals.

Care Coordination: A Care Coordinator is someone who will help you on your health journey and make sure you are getting the right care, at the right time, in the right place.

24-Hour Nurse Line: The nurse line is staffed 24 hours a day, 7 days a week with nurses who can answer basic health questions and direct you to the most appropriate location for care.

Mental Health Support: We want to provide you with ongoing care for any mental health or substance use conditions and can connect you with a provider in your area.

Member Services

or toll free

Mental Health Support

or toll free

Press 2 for “behavioral health”
19 years old & under- Press 1
20 years old & over- Press 2

24-Hr Nurse
Advice Line


Press 4, then Press 9

Uninsured? We Can Help

If you don’t have insurance or would like help covering the cost of your medical care, Cook County Health is here for you. Bilingual Financial Counselors are now at all Cook County Health locations. For more information, call (312) 864-2224 or (866) 223-2817 or visit the Financial Assistance Offices at Stroger Hospital or Provident Hospital.

Financial Counselors can help identify what insurance programs you may be eligible for, or enroll you in CareLink. CareLink is a free program that helps Cook County residents cover the cost of treatment at any Cook County Health facility. CareLink is specifically designed to assist uninsured or underinsured patients and help cover the costs of services at Cook County Health, including clinic visits, lab tests, hospital stays and urgent or emergency services.