Residency/Fellowship Confirmation

...your email submission, please visit the following website: https://www.promisepoint.com/cchhslogin and log in with your username (first and last name, all lowercase and no spaces) to complete the assignments. If you are still having trouble accessing or completing the assignments, email us at professionaled@cookcountyhhs.org Online Modules – Complete the online educational modules. As proof, please print the Infection Control certificate, and...

Online & Print Journals

...Print Holdings From: 2004 V. 55 – 2010 V. 68 Bound 2011 V. 69 — 2013 V. 73 (V. 73 Jan). Unbound Annals of Surgery (ISSN: 0003-4932) Print Holdings from: 2004 V. 239 – 2010 V. 252 Bound 2011 V. 253 — 2013 V. 257 (V. 257 Jan — April). Unbound AORN Journal (ISSN: 0001-2092) Print Holdings from: 2004 V....

Office of Research & Regulatory Affairs (IRB)

...Use HRP-323 -Worksheet- Criteria for Approval HUD HRP-325 -Worksheet-Device Compassionate Use HRP-331 -Worksheet-FERPA Compliance HRP-332 -Worksheet-NIH GDS Institutional Certification HRP-333 -Worksheet-Certificate of Confidentiality HRP-351 -Worksheet-Protocol-Specific Emergency-Disaster Risk Mitigation Planning HRP-352 -Worksheet- Additional Emergency-Disaster Review Considerations Checklist HRP-401-Checklist-Pre-Review HRP-402-Checklist-Non-Committee Review HRP-410-Checklist-Waiver or Alteration of Consent Process HRP-411-Checklist-Waiver of Written Documentation of Consent HRP-412-Checklist-Pregnant Women HRP-413-Checklist-Non-Viable Neonates HRP-414-Checklist-Neonates of Uncertain Viability HRP-415-Checklist-Prisoners...

Employment Plan Office

...contact the Employment Plan Officer directly. You may also contact the CCH Chief Compliance & Privacy Officer. Kimberly Craft, Employment Plan Officer 1950 W. Polk St., 9th Floor Chicago, IL 60612 epo@cookcountyhhs.org (312) 864-0368 Nicole Almiro, Chief Compliance & Privacy Officer 1950 W. Polk St., Suite 9217 Chicago, IL 60612 Corporate Compliance Hotline: (866) 489-4949 To report a Political Contact...

Billing & Insurance

Pay My Bill Cook County Health offers patients several ways to pay their bills. You may either pay online, by phone, by mail or by making an in-person payment at one of our walk-in locations listed below. We currently accept payments online, in cash, check or money order. Please make any checks or money orders payable to Cook County Health....

Provident Hospital Outpatient Pharmacy

Only prescriptions written by a Cook County Health physician are filled by our pharmacy. To refill your prescription, please call the 24-hour refill line at (312) 572-2964. Prescription refills take approximately two full business days to fulfill.  ...

ALL ARE WELCOME HERE

...https://cookcountyhealth.org/patients-visitors/mycookcountyhealth/. Please visit www.cookcountyhealth.org for additional information about Cook County Health or call 773-395-7400 with questions about your health. Should you experience a medical emergency, please call 911 immediately. Thank you, The Cook County Health Team About Cook County Health  For more than 180 years, Cook County Health has proudly cared for patients regardless of their income, immigration or insurance status. As one...

MyCookCountyHealth

...MyCookCountyHealth technical assistance, call 1-877-621-8014. Download the MyCookCountyHealth app today. Visit Google Play for Android or App Store for iPhone to download the app. Connect your health management apps We now offer the ability for you to securely connect some of the health management apps you may use (i.e. fitness trackers, dietary trackers, etc.) to your health record. For more...

Cook County Health Bridge Clinic

...text messages not accepted. Request Appointment Click here to submit online request A care coordinator will reach out to you Walk-in to the Bridge Clinic Ruth M. Rothstein CORE Center 2020 W. Harrison St. Chicago, IL Monday-Friday 8AM-2PM Email to Request Appointment bridge@ cookcountyhhs.org A care coordinator will reach out to you Need a ride? If you are a CountyCare...

Academic Center Library

...Health employees. There are 15 computers in the library with Microsoft Office access. Using these programs takes precedence over Internet searching on those computers. Miscellaneous Please be considerate of others while in the library. Please refrain from loud noises and talking that might disturb other patrons. Please do not bring food or beverages (except water) into the library. Please refrain...

en_USEnglish
Andrew G. Birkhead, MD, FAAFP, FASAM

Andrew Birkhead serves as an attending physician in the Department of Family & Community Medicine and holds the position of Medical Director at the Bridge Clinic.

Dr. Birkhead completed his residency in family medicine as Chief Resident at UIC, following his medical school graduation from Tulane University School of Medicine in New Orleans, LA. Certified in Family Medicine. Dr. Birkhead also holds fellowship distinctions in both Family and Addiction Medicine.

Based primarily at Cook County Health Englewood Health Center, Dr. Birkhead operates an outpatient primary care practice. Additionally, Dr. Birkhead provides inpatient medical care and obstetrics services at John H. Stroger, Jr. Hospital of Cook County.

Monica Puente, LSW CADC

Recovery Coach Coordinator, Monica Puente is a seasoned bilingual and bicultural social worker with over a decade of experience specializing in HIV and substance use disorders (SUD). With a rich background in providing support to diverse communities, Puente has demonstrated a keen understanding of the intersecting challenges faced by individuals navigating these complex health issues.

Having worked at Cook County Jail in the OTP clinic, Puente has firsthand experience addressing the unique needs of incarcerated individuals grappling with SUD. This experience has underscored Puente’s commitment to delivering compassionate and culturally competent care within challenging environments.

Puente is deeply committed to advocating for equitable access to immediate treatment for vulnerable populations. Puente recognizes the urgency of addressing these issues and remains steadfast in her mission to empower individuals to lead healthier lives.

Diane Rosales, CADC

Recovery Coach, Diane Rosales, a Certified Alcohol and Drug Counselor, embarked on her journey in the field of substance abuse in 1968. However, Rosales’ exposure to substance use and alcoholism began much earlier in life. 

As a former substance user, Rosales’ breakthrough in treatment led her to achieve sustained sobriety. From there, she pursued education relentlessly, earning a GED and eventually a master’s degree.

Rosales champions accessible and low-barrier treatment for patients, acknowledging its potential to save lives. Rosales has committed her career to making a positive impact on individuals’ lives and advocating for alternative paths to living.

Frances Norlock, DO MPH FACP

Dr. Frances Norlock earned her Bachelor of Science in Sociology from the University of Illinois at Chicago, followed by a Master’s degree in Epidemiology from the University of Michigan and a Doctorate in Osteopathic Medicine from the Chicago College of Osteopathic Medicine. Her residency training in internal medicine was completed at Rush University, after which she joined John H. Stroger, Jr. Hospital of Cook County in 1998.

As a primary care internist, Dr. Norlock provides care to patients at Cook County Health’s Austin Health Center and offers specialized services for individuals with substance use disorders at the General Medicine Clinic at the John H. Stroger, Jr. Hospital campus.

For over a decade, Dr. Norlock facilitated educational initiatives for residents and faculty, supported by the Health Resources and Services Administration’s Primary Care Training and Enhancement grant. This included training faculty and staff to obtain licenses for prescribing medications to treat opioid use disorder.

Since 2008, Dr. Norlock has served as the Section Head of Medical Education for the Division of General Internal Medicine and Primary Care. Currently, she supervises the Addiction Medicine resident rotation, guiding internal medicine residents in evaluating and managing substance use disorders in their patients. Additionally, she co-authored and co-edited the book “Breast Health and Common Breast Problems: A Practical Approach” as part of the American College of Physicians Women’s Health book series. Dr. Norlock’s contributions extend to publications in esteemed journals such as the New England Journal of Medicine and the Journal of the American Medical Association.

Alexandra Albanese, MD FAAFP

Dr. Albanese serves as an attending physician in the Department of Family & Community Medicine and holds the role of Associate Program Director at the Cook County Family Medicine Residency Program. Dr. Albanese attended Northwestern University Feinberg School of Medicine for her medical education and completed her residency training at the University of Illinois Chicago.

Beyond addiction medicine, Dr. Albanese’s clinical interests encompass women’s health and chronic disease management.

Michael Nelson, MD

Dr. Michael Nelson, is a versatile medical professional specializing in emergency medicine, medical toxicology, and addiction medicine at John H. Stroger Jr., Hospital of Cook County. Dr. Nelson earned his medical degree from the Chicago Medical School at Rosalind Franklin University and completed his emergency medicine residency at Cook County Emergency Medicine Residency. Dr. Nelson furthered his expertise with a fellowship in medical toxicology at the Toxikon Consortium/Cook County Hospital/University of Illinois at Chicago Medical Center.

Dr. Nelson is actively involved in professional endeavors related to emerging drugs of abuse, substance use disorders, and the utilization of athletic performance-enhancing substances. Holding influential positions as the Chair of the Prescribing Practices Committee for the Illinois Opioid Advisory Council and as a member of the HOPE Taskforce for DuPage County and serves as a consultant for the Illinois Poison Control Center.

Janet Towns

Janet Towns serves as a community health worker, actively engaging with and assisting the community by facilitating access to resources, providing referrals, and offering support for Substance Use Disorder (SUD) and Medication-Assisted Treatment (MAT), drawing from her own lived experiences.