Pagar mi cuenta

Cook County Health offers patients several ways to pay their bills.

You may either pay online, by phone, by mail or by making an in-person payment at one of our walk-in locations listed below. We currently accept payments online, in cash, check or money order. Please make any checks or money orders payable to Cook
County Health.

Pagando en línea

Por favor haz click aquí para pagar su factura en línea.

Paying by Phone

Please call (888) 288-0056 to make a payment using our automated phone service. This service is available 24 hours a day, 7 days a week.

Pagando por correo

Por favor envíe su pago a:
Salud del Condado de Cook
PO Box 70121
Chicago, IL 60673-0121

Pago en persona
Puede realizar un pago en persona en cualquiera de las siguientes ubicaciones:
John H. Stroger, Jr. Hospital
Cajero
1901 W. Harrison St. - Suite 1370
Chicago, IL 60612
De lunes a viernes de 8:30 a.m. a 4:30 p.m.
Hospital Providente del Condado de Cook
Departamento de servicios financieros para pacientes
500 E. 51st St. - Habitación 1003
Chicago, IL 60615
De lunes a viernes de 8 a 16 hs.
Preguntas sobre su factura

Si tiene preguntas con respecto a su factura, hacer un pago, arreglos de pago o imprimir facturas, puede visitar uno de los lugares de entrada mencionados anteriormente, o puede llamar al Billing Office at (866) 223-2817, Option 3.
Monday through Friday from 8 am to 4 pm.

Below is a list of current health services costs

Good Faith Estimates

Hacer clic aquí to request cost estimates prior to getting care or to learn more about the “No Surprises Act”.

Proveedores de seguros de salud aceptados

haga clic aquí para obtener una lista de los proveedores de salud aceptados del condado de Cook.

Opciones de asistencia financiera

Cook County Health will not deny services to any patient based on their ability to pay.

However, federal rules require us to send bills to all patients. If you are uninsured and do not apply for financial assistance, you will still be responsible for the full amount of your bill .

We offer several different financial assistance options for patients who need help paying their bills .

If you need health insurance, please call (866) 223-2817 to learn more about your coverage options. Our Financial Assistance Office will help you determine your Medicaid and Medicare eligibility and walk you through the redetermination process.
Our certified application counselors are also available to help you enroll in a plan through the Mercado de seguros de salud de Illinoisor help youapply for two financial assistance programs:CareLink
y la Ley de descuentos para pacientes no asegurados del Hospital de Illinois.

About CareLink

CareLink is a free program that helps Cook County residents cover the cost of treatment at any Cook County Health facility. CareLink is specifically designed to assist uninsured or underinsured patientsand help cover the costs of services at Cook
County Health, including clinic visits, lab tests, hospital staysand urgent or emergency services.

Any individual living in Cook County may apply for financial assistance or receive assistance in applying for state and federal assistance. Applicants must meet eligibility requirements to be eligible. Program eligibility
determinations are based on analysis of the following criteria:

  • Established Cook County residence
  • Analysis of third-party funding sources
  • Identification
  • Family size ·
  • Income
  • Ineligible for Medicaid, including ACA expansion, All Kids, Moms & Babies, FamilyCare, or AABD/SPD
  • Access to affordable private insurance through an employer

For more information about CareLink and how to enroll, please call (866) 223-2817. Please keep in mind that individuals eligible for Medicaid, Medicare or other public healthcare programs must apply for these options before applying for CareLink.
Our financial counselors will help with applications to these programs first.

Enhanced Benefits for Carelink Participants

Cook County Health’s CareLink financial assistance program now offers enhanced benefits and coordinated access to health care services for uninsured patients. The program aims to provide Care Coordination Services to help individuals stay healthy
and avoid unnecessary and expensive visits to the emergency room. Individuals enrolled in the program receive assistance from Care Coordinators who help the patient improve their health through regular clinic visits and check-ins. All Carelink
Los participantes son elegibles para estos beneficios mejorados.

Para obtener más información sobre estos beneficios, haga clic a continuación:
Acerca de la Ley de descuentos para pacientes no asegurados del Hospital de Illinois

Illinois Hospital Uninsured Patient Discount Act is a discount program established to help residents living in the State of Illinois (but outside of Cook County) who are uninsured to pay for their health care services at Cook County Health.

Cook County Health accommodates and respects all cultures and backgrounds. We have staff who can provide direct assistance in English, Spanish, and Polish and have access to 170 additional languages through an interpreter phone line. It is our
mission to deliver health services with dignity and respect, regardless of an individual’s ability to pay or where they are from.

For more information call (866) 223-2817 or (312) 864-2224, Monday through Friday from 8am to 6pm or Saturdays from 8am to 4pm.

Cómo aplicar

To apply for Financial Assistance Program, patients can complete one of the below applications and walk-in to the nearest Cook County Health facility to speak with a financial counselor. Individuals should be prepared to give basic information
about household size and income; and the birth dates of individuals living in the household.

Download and complete a Financial Assistance Application:
To see a list of documents required to submit an application, please click below:

Assistance is available on a sliding scale. You may be responsible for service fees, which will be explained when applying for financial assistance. Patients have 90 days from date of service(s) to apply for financial assistance. After 90 days,
your bill might go to collection.

Los asesores financieros bilingües se encuentran ahora en todas las ubicaciones de Cook County Health.

For more information, call (866) 223-2817 or (312) 864-2224.

Complaints or concerns with the uninsured patient discount application process or hospital financial assistance process maybe reported to the Health Care Bureau of the Illinois Attorney General. The Bureau can be reached by clicking the following
enlace.

Formulario de autorización de HIPAA

Use this form if you would like to give permission to Cook County Health to speak with another individual on your behalf:

Solicitar seguro

Open Enrollment for the Affordable Care Act Health Insurance Marketplace begins each year in November. The deadline for enrolling in the marketplace is usually in December. You MUST enroll before the end of the enrollment period to have
health insurance beginning January 1  

The Health Insurance Marketplace provides options for affordable health insurance plans sold by insurance companies. If you bought a health insurance plan through the Marketplace one year, you can renew your current plan or enroll in a different
plan the next year.

La asistencia para solicitar Medicaid y All Kids o ayuda con la redeterminación está disponible durante todo el año contactando a Cook County Health.

The Affordable Care Act made changes to the Medicaid program, making it different from how you might remember in years past. If you applied for Medicaid prior to 2014 and did not qualify, you now may be able to receive free or low-cost health
insurance coverage through the Medicaid expansion.

¿Qué es la Ley del Cuidado de Salud a Bajo Precio?

You might have heard of the Affordable Care Act (ACA), also known as “Obamacare.” This law requires that almost everyone be enrolled in a health insurance plan or pay a penalty. If you haven’t had health insurance in the past, you are now likely
eligible and will need to sign up for some type of health insurance plan.

What is the difference between Medicaid and the Health Insurance Marketplace?

The Medicaid program, which allows individuals to receive free or low-cost health insurance coverage, was expanded to cover all individuals with incomes below 138% of the federal poverty level (in 2022 at or below ~ $18,754 for one person or
$25,268 for a married couple with no children). Medicaid provides comprehensive benefits and services including hospital care, outpatient care, and preventive and wellness services.

If your income is too high for Medicaid, you can purchase private health insurance through the Health Insurance Marketplace, also known as the Health Insurance Exchange. The Marketplace will be similar to other websites you might be familiar with,
like Expedia or Travelocity. Just as these sites find the best travel option at the best price for you, the Marketplace will allow you to compare health insurance options side by side and select the plan that is best for you. Families with incomes
up to 400% of the federal poverty level (up to ~$106,000 for a family of four) will be eligible for support in the form of an income tax credit to assist you with paying for your plan. Those with Medicare, employer-sponsored insurance, or who are
not legal permanent residents are not eligible to purchase plans on the Marketplace.

How can I prepare for enrollment?

Be sure to have the following information handy in order for us to help you complete enrollment on the Marketplace.  Your enrollment process will go much quicker if you provide all information required for enrollment:

  • Número de Seguro Social (números de documentos para inmigrantes legales)
  • Employer and income information for every member in your household who needs coverage (for example: pay stubs, W2 forms, Wages and Tax statements)
  • Número de personas en tu casa
  • Números de póliza para cualquier plan de seguro médico actual que cubra a miembros de su hogar.
Where can I find more information and assistance with enrolling?

La información proporcionada solo se utilizará para fines de asistencia de inscripción. La información provista no será retenida después de completar la solicitud de inscripción.

VisitarHealthCare.govo www.getcoveredillinois.gov

Call the toll-free federal help line, available 24/7, at 1-800-318-2596. They can answer your questions over the phone or in-person.

¿Cómo puede ayudarme la salud del condado de Cook?

Call (866) 223-2817, Monday through Friday 8 am to 6 pm and Saturday 9 am to 5 pm

Contact a Certified Application Counselor (CAC) at any Cook County Health Facility

es_MXSpanish