Medicaid Redetermination Information

This spring, the State of Illinois restarted the annual process of sending redetermination forms to all Medicaid members. Most members will be asked to renew their Medicaid coverage.

Register for an in-person event if you would like assistance with your redetermination paperwork. We will get copies of your Medicaid forms and help you complete them! 

Register for an event by calling 312-864-REDE (312-864-7333)

December 18, 2024
Stroger Hospital (10am-2pm)
1969 W. Ogden Ave., Chicago, IL 60612
 
December 18, 2024
PrimeCare Health Center (10am-2pm)
5635 W. Belmont Ave., Chicago, IL 60634
 
December 19, 2024 
Friend Health Clinic – Pulaski (10am-2pm)
5635 S. Pulaski Rd., Chicago, IL 60629
 
December 20, 2024
Arlington Heights Health Center (10am-2pm)
3250 N. Arlington Heights Rd.,
Suite 300, Arlington Heights, IL 60004
 
December 21, 2024
North Riverside Health Center
Walk-in Vaccination Clinic (10am-4pm)
1800 S. Harlem Ave., North Riverside, IL 60546
 
December 28, 2024
Arlington Heights Health Center

Walk-in Vaccination Clinic (10am-4pm)
3250 N. Arlington Heights Rd.,
Suite 300, Arlington Heights, IL 60004

Don't lose your Medicaid benefits!

You haven’t had to renew your Medicaid benefits since the start of the COVID-19 pandemic. Starting this spring, the State of Illinois will begin the annual process of sending redetermination forms to all Medicaid members.

What is Redetermination?

Redetermination, or renewal, is the annual process when the State of Illinois confirms if you are eligible to receive Medicaid services. If you also receive SNAP benefits, you have to renew every six months.

What to Expect

During your redetermination period, you will need to complete and return your paperwork to confirm you are eligible for Medicaid or SNAP benefits. The State of Illinois will send you a redetermination letter with information and instructions about 30 days before your health coverage expires. Your renewal letter will look like this:

The State of Illinois will send redetermination paperwork to Medicaid members starting in late April of 2023. All members will go through redetermination at some point during the year! All Medicaid members have different redetermination dates but will need to complete their redetermination once every year. Members that have SNAP benefits will have to complete their redetermination every six (6) months.

Medicaid members, you will either receive
renewal Form A or Form B.

If you receive Form A,
no action needs to be taken. You will automatically be re-enrolled in your health plan.
If you receive Form B,
you must fill out and submit the form to keep your Medicaid coverage.

Have you moved in the last couple years?

Make sure you update your address with the Illinois Department of Healthcare & Family Services (HFS).

Follow these steps to make sure you’re ready to renew your Medicaid coverage:

  1. Make sure the State of Illinois has your current mailing address. Call the HFS hotline at 800-943-6164 or use this web form to update your address.
  2. Create an account or visit your existing account on ABE’s Manage My Case. You can find your redetermination date and complete your redetermination on this website, too.

Complete your redetermination one of four ways:​

Questions about redetermination or keeping your Medicaid coverage?

Call the Cook County Health Application Assistance Call Center
312-864-8200, option 1, 855-444-1661, 711 (TDD/TTY)
Call the Illinois Department of Human Services: 800-843-6154

Beware of Scams!
Illinois will never ask you for money to renew or apply for Medicaid.
Report scams to the fraud report website or the Medicaid fraud hotline at 1-844-453-7283/1-844-ILFRAUD

Redetermination
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CCH Holiday Hours

Stroger Hospital and Provident Hospital are open 24 hours a day, 7 days a week, including holidays. If you are experiencing a medical emergency, please dial 911, or go to your nearest emergency department.

CCH Health Centers will be open limited hours for the holidays.

Thanksgiving Day – Thursday, November 28, 2024: CLOSED

Christmas Eve – Tuesday, December 24, 2024: 8 a.m. – 4 p.m.

Christmas Day – Wednesday, December 25, 2024: CLOSED

New Year’s Eve – Tuesday, December 31, 2024: 8 a.m. – 4 p.m.

New Year’s Day – Wednesday, January 1, 2025: CLOSED