Andrew Birkhead serves as an attending physician in the Department of Family & Community Medicine and holds the position of Medical Director at the Bridge Clinic.

Dr. Birkhead completed his residency in family medicine as Chief Resident at UIC, following his medical school graduation from Tulane University School of Medicine in New Orleans, LA. Certified in Family Medicine. Dr. Birkhead also holds fellowship distinctions in both Family and Addiction Medicine.

Based primarily at Cook County Health Englewood Health Center, Dr. Birkhead operates an outpatient primary care practice. Additionally, Dr. Birkhead provides inpatient medical care and obstetrics services at John H. Stroger, Jr. Hospital of Cook County.

Recovery Coach Coordinator, Monica Puente is a seasoned bilingual and bicultural social worker with over a decade of experience specializing in HIV and substance use disorders (SUD). With a rich background in providing support to diverse communities, Puente has demonstrated a keen understanding of the intersecting challenges faced by individuals navigating these complex health issues.

Having worked at Cook County Jail in the OTP clinic, Puente has firsthand experience addressing the unique needs of incarcerated individuals grappling with SUD. This experience has underscored Puente’s commitment to delivering compassionate and culturally competent care within challenging environments.

Puente is deeply committed to advocating for equitable access to immediate treatment for vulnerable populations. Puente recognizes the urgency of addressing these issues and remains steadfast in her mission to empower individuals to lead healthier lives.

Dr. Frances Norlock earned her Bachelor of Science in Sociology from the University of Illinois at Chicago, followed by a Master’s degree in Epidemiology from the University of Michigan and a Doctorate in Osteopathic Medicine from the Chicago College of Osteopathic Medicine. Her residency training in internal medicine was completed at Rush University, after which she joined John H. Stroger, Jr. Hospital of Cook County in 1998.

As a primary care internist, Dr. Norlock provides care to patients at Cook County Health’s Austin Health Center and offers specialized services for individuals with substance use disorders at the General Medicine Clinic at the John H. Stroger, Jr. Hospital campus.

For over a decade, Dr. Norlock facilitated educational initiatives for residents and faculty, supported by the Health Resources and Services Administration’s Primary Care Training and Enhancement grant. This included training faculty and staff to obtain licenses for prescribing medications to treat opioid use disorder.

Since 2008, Dr. Norlock has served as the Section Head of Medical Education for the Division of General Internal Medicine and Primary Care. Currently, she supervises the Addiction Medicine resident rotation, guiding internal medicine residents in evaluating and managing substance use disorders in their patients. Additionally, she co-authored and co-edited the book “Breast Health and Common Breast Problems: A Practical Approach” as part of the American College of Physicians Women’s Health book series. Dr. Norlock’s contributions extend to publications in esteemed journals such as the New England Journal of Medicine and the Journal of the American Medical Association.

Dr. Albanese serves as an attending physician in the Department of Family & Community Medicine and holds the role of Associate Program Director at the Cook County Family Medicine Residency Program. Dr. Albanese attended Northwestern University Feinberg School of Medicine for her medical education and completed her residency training at the University of Illinois Chicago.

Beyond addiction medicine, Dr. Albanese’s clinical interests encompass women’s health and chronic disease management.

Dr. Michael Nelson, is a versatile medical professional specializing in emergency medicine, medical toxicology, and addiction medicine at John H. Stroger Jr., Hospital of Cook County. Dr. Nelson earned his medical degree from the Chicago Medical School at Rosalind Franklin University and completed his emergency medicine residency at Cook County Emergency Medicine Residency. Dr. Nelson furthered his expertise with a fellowship in medical toxicology at the Toxikon Consortium/Cook County Hospital/University of Illinois at Chicago Medical Center.

Dr. Nelson is actively involved in professional endeavors related to emerging drugs of abuse, substance use disorders, and the utilization of athletic performance-enhancing substances. Holding influential positions as the Chair of the Prescribing Practices Committee for the Illinois Opioid Advisory Council and as a member of the HOPE Taskforce for DuPage County and serves as a consultant for the Illinois Poison Control Center.

Janet Towns serves as a community health worker, actively engaging with and assisting the community by facilitating access to resources, providing referrals, and offering support for Substance Use Disorder (SUD) and Medication-Assisted Treatment (MAT), drawing from her own lived experiences.