Press Release

Cook County Health’s CountyCare Plan Ranked Top Medicaid Managed Care Plan in Illinois

September 24, 2019

The National Committee for Quality Assurance (NCQA) released their 2019-2020 Health Insurance Plan Ratings, ranking Cook County Health’s (CCH) CountyCare, the system’s Medicaid managed care plan, as one of the top-rated Medicaid plans in Illinois.

Plans are scored on a scale of 0 to 5, with ratings measuring quality of care and patient satisfaction. Overall, CountyCare tied for the top rating in Illinois, with a score of 3.5. CountyCare also scored the highest in the state for preventive care and treatment, and tied for second for consumer experience.

“As a provider-led plan, CountyCare focuses on member health not profits. This recognition is a testament to our team and our model of care that provides comprehensive services and emphasizes provider-based care coordination designed to improve health outcomes,” said Dr. Jay Shannon, CEO, Cook County Health.

CountyCare is the largest Medicaid managed care plan in Cook County with 318,000 members. CountyCare covers prescription drugs, primary and specialty care, laboratory and X-ray services, mammograms, mental health treatment, transportation to medical appointments, and other services. CountyCare has one of the largest networks with more than 4,500 primary care providers, 15,000 specialists and over 70 hospitals throughout Cook County.

Learn more about CountyCare by calling 312-864-8200 or visit www.CountyCare.com.

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Cook County Health’s CountyCare Plan Ranked Top Medicaid Managed Care Plan in Illinois
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CCH Holiday Hours

Stroger Hospital and Provident Hospital are open 24 hours a day, 7 days a week, including holidays. If you are experiencing a medical emergency, please dial 911, or go to your nearest emergency department.

CCH Health Centers will be open limited hours for the holidays.

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Christmas Eve – Tuesday, December 24, 2024: 8 a.m. – 4 p.m.

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New Year’s Day – Wednesday, January 1, 2025: CLOSED