Make an Appointment
Welcome to Cook County Health, where your health is our priority. Whether you’re seeking routine care or specialized treatment, scheduling your appointment with us is both simple and convenient. Our dedicated team of medical professionals is here to ensure you receive the exceptional care you deserve.
Call (312) 864-0200 to make, change or cancel an appointment. You can also call us at that number to access care coordination, for dental services, or for questions about referrals. Our appointment line is open Monday through Friday, 8:00 AM to 6:00 PM, to help you find the right appointment and answer any questions you may have.
Cook County Health ExpressCare offers virtual immediate care visits from 11:00 AM - 7:00 PM, Monday through Friday. Weekend hours of operation coming soon. This service is available for adults and children of all ages. Start a virual immediate care visit: https://cchvirtualcare.org/
Use the MyCookCountyHealth Patient Portal to message with your doctor, view some lab results and future appointment dates, and ask for medication renewal.
Appointment Types
Primary Care
General health check-ups, chronic disease management, and preventive services.
Specialty Care
Services from specialists in cardiology, dermatology, orthopedics, and more.
Virtual Immediate Care
For non-life-threatening conditions that need immediate attention.
Diagnostic Services
Lab tests, imaging, and other diagnostic procedures.
Explore of Facilities
Hospitals: Our two premier hospitals, John H. Stroger, Jr. Hospital and Provident Hospital, offer comprehensive care, from emergency services to specialized treatment.
Community Health Centers: We operate a broad network of community health centers, each designed to deliver primary and preventive care to our diverse neighborhoods.
Specialty Centers: For focused care in areas like infectious diseases or cancer treatment, visit our Specialty Care Center and the Ruth M. Rothstein CORE Center.
500 E. 51st St.
Chicago, IL 60615
2424 S. Pulaski Ave.
Chicago, IL 60623
1645 S. Cottage Grove Ave.
Ford Heights, IL 60411
12757 S. Western Ave.
Blue Island, IL 60406
Frequently Asked Questions
Is my insurance accepted?
We accept a wide range of insurance plans. Click here to review a full list of the insurance plans accepted. If you have questions about whether your insurance is accepted or need information on payment options, please visit our Billing & Insurance page.
What is the cancellation and rescheduling policy?
If you need to cancel or reschedule your appointment, please give us at least 24 hours’ notice. You can do this online through the patient portal or by calling our appointment line.
What should I bring to my appointment?
- Insurance Card: Bring your current insurance information.
- ID: A valid photo ID.
- Medical Records: Any relevant medical records or referrals from other providers.
- Medication List: A list of medications you’re currently taking.
How should I prepare for my appointment?
Forms: Complete any required forms before your appointment. These can be downloaded [through your patient portal/from our forms page/picked up at our office].
Fasting: If your appointment requires fasting (e.g., for blood tests), please follow the specific instructions provided by our office.
How far in advance should I schedule my appointment?
We recommend scheduling as early as possible to secure your preferred time. Appointment availability may vary depending on the service and provider.
Can I request a specific provider?
Yes, you can request a specific provider when scheduling your appointment. If they are available, we will do our best to accommodate your request.
What if I’m late for my appointment?
If you’re running late, please call us as soon as possible. Depending on the time and circumstances, you may need to reschedule your appointment.
What if I have special needs or require accommodations?
Please inform us of any special needs or accommodations when scheduling your appointment. We are committed to providing accessible and inclusive care.
How can I access my medical records?
Cook County Health patients can request a copy of their Medical Records by submitting a Medical Record Authorization Release form either in-person or by mail/fax. Learn more at the Request Medical Records information page.
For more information or if you have any additional questions, please call us at (312) 864-0200.
At Cook County Health, we are honored to be a part of your health journey and look forward to helping you achieve your health goals.