It is a privilege to provide you care and we want to support you in staying healthy. Learn more about how to continue your medical care with Cook County Health.

Upcoming Appointments and Prescriptions

You may have upcoming appointments at Stroger Hospital, or another Cook County Health location. To check any upcoming appointments or to schedule an appointment please call 312-864-0200.

When you are released, a 30-day supply of your prescription medications is sent to be filled at Stroger Hospital Pharmacy, 1969 W. Ogden Avenue, Room 1130 (1st floor), Chicago, IL 60612. To check on the status of a prescription, please call 312-864-1608.

For information about requesting a copy of your medical records, please call 312-864-6152 or visit https://cookcountyhealth.org/patient-and-visitors/request-medical-records/

To sign up for the Cook County Health Patient Portal visit https://cchhs.iqhealth.com/self-enroll/

Need help and don’t know where to turn? Contact 211 Metro Chicago. 211 is a free and confidential helpline offering 24-7 access to a trained, local specialist who will connect you to food, housing, utility assistance, job centers, health care, and other vital resources. Call 211 or Text your zip code to 8-9-8-2-1-1. More information is available at https://211metrochicago.org/.

If you were receiving Methadone / Suboxone / Vivitrol for drug or alcohol use treatment, or would like to start, we want to help with your care plan. To contact your care coordinator, call 773-674-0634 or 708-738-6917 (cell).

Methadone: If you have a new clinic, they can call the Cermak Health Services Pharmacy within Cook County Jail at 773-674-5622 or 773-674-5623 to confirm your last dose.

Vivitrol: Your care coordinator can get you an appointment for your next dose.

Buprenorphine (Suboxone): Your care coordinator can make your next appointment for you and request your next prescription to be filled at a pharmacy near you.

Need help fast?
Walk-into the Cook County Health Bridge Clinic at the CORE Center, 2020 W. Harrison Street, Chicago, IL 60612, Monday through Friday 8:00am-2:00pm
or call 312-864-4628 to start your recovery Journey.

Please remember to keep your Norean with you and teach others how to use it.

Everyone struggles with their mental health sometimes. It is important to get care for your mental health, just like you do for your physical health.

Illinois Helpline for Substance Use or Problem Gambling: Call 833-234-6343 or text “help” to 833234

SAMHSA National Helpline: Call 1-800-662-4357

Suicide and Crisis Helpline: Call or text 988 or to chat visit 988lifeline.org

Cook County Health’s CORE Center
2020 W. Harrison Street, Chicago, IL, provides walk in screening for sexually transmitted diseases, including HIV and hepatitis.

You can also get a PrEP prescription from their on-site pharmacy. Walk-in hours are Monday-Friday 8:30am-4:30pm. Call 312-572-4500 to make an appointment or ask a question.

You may have enrolled in Medicaid during intake. If you did, watch your mail  for your Medicaid card. For more information about State of Illinois benefits, including Medicaid or SNAP food benefits, please visit www.abe.illinois.gov or call 1-800-843-6154.

If you have health coverage through CountyCare, a Medicaid managed care health plan, you have access to many free resources to help you get and stay healthy.

CountyCare members have access to:

• More than 6,600 primary care providers, 26,000 specialists, 150 urgent care sites and over 70 hospitals in Chicago and across Cook County
• Dental care, including oral surgeons
• Vision care and free LASIK eye surgery (if eligible)
• Behavioral health and substance use services
• Pharmacy services, including prescriptions
• Transportation to and from doctor visits
• Children and family health services, including vaccinations and routine doctor visits
• 24-hour Nurse Advice Line
• Earn cash rewards with a rewards program that promotes a healthy lifestyle

Member Services is available to answer your questions. Call 312-864-8200 / 855-444-1661 (toll-free) / 711 (TDD/TTY).