At Cook County Health, we are dedicated to providing high-quality and compassionate healthcare to all our patients. We understand the importance of clear and thorough communication in ensuring the best possible outcomes for those under our care.

We firmly believe that every patient and family member has the right to communicate easily with members of their medical care team. Whether you are deaf, hard of hearing, or a non-English speaker, we are committed to ensuring that communication barriers do not stand in the way of receiving the care and attention you deserve.

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• On-site Spanish language interpreters are available 24 hours a day, seven days a week.
  • Polish: 6am-4pm, M- F; Weekends/Holidays 7am- 3pm.
• Our On-Demand phone interpreting services are available 24/7 in over 240 other languages through our telephone.
• Video Remote interpreting in 45 languages including American Sign Language.
• Assistive listening devices and closed-caption TVs are available for patients who are deaf or hard of hearing.
• CART (Communication Access Realtime Translation) services, also known as live captioning, are available to our deaf and hard of hearing patients who do not use American Sign Language. Services available upon request.
  
  

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Should you require any assistance or have any specific communication preferences, please do not hesitate to call 312-864-5225 or speak to your provider, who will be more than happy to assist you in accessing the appropriate services.

Your well-being and comfort are our top priorities, and we are committed to providing you with the highest standard of care.